AIDT, the workforce training agency division of the Department of Commerce, has again earned an ISO 9001 certification that provides proven, successful approaches to achieving customer satisfaction and management goals.
AIDT is one of only a few organizations to receive registration under the new ISO 9001:2015 standard. Certification confirms meeting and exceeding international ISO standards that are the foundation for development of quality systems that enables process improvement and boosts effectiveness and efficiency of the system.
“Continuously working to improve our processes and management systems is key to our success,” said AIDT Director Ed Castile. “At AIDT our product is our people and it shows in the quality of services that we offer. Our staff’s strong desire to provide the best workforce training services to the clients we serve is what makes us second to none.”
The ISO 9001 designation is the international standard that specifies requirements for a quality management system (QMS). Organizations use this standard to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements. In 2005, AIDT was the first state workforce training organization in the world to achieve this certification.