AIDT, the workforce training agency under the Department of Commerce, has again earned an ISO 9001 certification that provides proven, successful approaches to achieving customer satisfaction and management goals. This marks the 14th straight year AIDT has achieved this designation since the initial certification.
AIDT is the only state agency in Alabama with ISO certification and one of the few around the country. Certification confirms meeting and exceeding international ISO standards that are the foundation for development of quality systems that enables process improvement and boosts effectiveness and efficiency of the system.
“Continuously working to improve our processes and management systems is key to our success,” said AIDT Director Ed Castile. “At AIDT our product is our people and it shows in the quality of services that we offer. Our staff’s strong desire to provide the best workforce training services to the clients we serve is what makes us second to none.”