AIDT Leadership Development

Welcome to the AIDT Leadership Development information page. This one-stop area will give you information on the leadership programs that are currently offered by AIDT.

For information on scheduling an on-site training program, please see our information and requirements page.

Click here for information on the Leadership Development Team.

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AIDT now offers Interview T.I.P.S. (Training to Improve Presentation Skills) to prepare job seekers to submit correct applications, demonstrate confidence, improve communication skills with mock interviews and proper interview follow-up. Interview T.I.P.S. is available at no cost for job seekers ranging from high school students through adults.

For more information…

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Leadership Skills I is the recommended first course for first-line, team leads and/or new supervisors. There is a comprehensive test given after the class. If passed, the exam offers the credential of “AIDT Certified Leader I”. The class is offered in 2-day format. This class is designed for currently employed Alabama citizens who are in leadership roles in their respective companies.

• Leadership Skills I Outline

Classes are held around the state.

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Leadership Skills II is a follow-up course to Leadership Skills I, and includes more advanced topics of supervision. There is a comprehensive test given after the class, and if passed offers the credential of “AIDT Certified Leader II”. The class is offered in a 2-day format.

• Leadership Skills II Outline

Classes are held around the state.

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Empowering Teams (Outline) – Empowering Teams is a workshop specifically designed to focus on the characteristics of effective team players and the elements of effective teams. Participants will leave the course having explored: the work practices of high performing teams, the eleven characteristics of an effective team, and how to develop team problem-solving and assessment skills.

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Change and How to Handle It (Outline) – With constant demands from the marketplace to deliver more with less, almost everyone is finding that their daily work life includes some responsibility for dealing with change. This four hour class will help you develop the ability to handle change in a more positive manner.

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Customer Service (Outline):  A 3-hour class that focuses on the role of the Customer Service Representative.  Topics include:  Customer Needs, Meeting Expectations, Communication Skills, Listening, and Dealing with Difficult People.

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Facilitation Skills (Outline):  A 4-hour class created to make core facilitation skills better understood in organizations.  Topics include:  Functions of a Facilitator, Listening Skills, Common Facilitation Techniques and Dealing with Difficult Dynamics.

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Diversity Training (Outline):  A 4-hour class developed to address the issues of diversity within our multi-cultural/generational workforce. Gender, ethnicity, education, physical abilities and language are a few of the diversity topics discussed. Participants should leave this training with an understanding that everyone adds value and is deserving of dignity and respect.